Black

Swedish born and highly customer-oriented with the innate ability to making anybody feel truly heard whenever communicating on the phone. Customer support analyst with extensive years of training on acquiring as well as retaining customers. Helping businesses outshine their competition with dedicated customer support for ensuring positive customer experience.

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Weigh the Pros & Cons of Outsourcing Customer Service

Outsourcing customer service isn’t about taking shortcuts for businesses; it’s about providing the highest level of service to meet your customers’ expectations. Perceived benefits create trust, earn admirers, and improve overall company reputation. Although the risk of reliability is a major issue among corporations throughout the stances, there are many ways to outsource without jeopardizing …

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15 Ways Call Centers Improve Your Customer Experience

When it comes to creating a favorable Customer Experience, there’s no limit to what businesses can achieve. Try recalling the last time you felt satisfied as a customer; as a result, it left you with quite an impression and you always remembered. A happily satisfied customer is more likely to return, and loyal customers not …

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Corporate Business Strategy With Bac Office Support | SupporTonic

Changing the Corporate Scenario Through Offshore Back Office Support

Outsourcing is the new stable for corporations ever since their inception. The endless reasons behind how outsourcing has become their first pick are obvious. To put it briefly, corporations rely heavily on outsourced back office support because they need to excel and progress. Back office staff trained by outsourcing agencies like Supportonic are capable of …

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5 Ways Live Chat Support Boosts eCommerce Sales Online

Live chat has taken precedence over quite a lot of other means of B2C communication, particularly between an eCommerce store owner and their customers. Customer demands have shifted to more instant connection, either through live chat support systems (if available) or Facebook Messenger that instills more credibility; hence, positive customer experiences are necessary for boosting …

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