Outsourcing is the practice of engaging a company or individual outside your own company for looking after a specific non-core business process. The sole purpose is to reduce costs, improve productivity, and deliver better quality services. By adopting business process outsourcing, companies can focus better on their sales leading to greater revenue. With innumerable benefits …

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If you have a business, then customers play essential roles, because without customers businesses cannot survive. There is a saying,“customer is always right” and every business’s priority is to serve them. But, not all customers are going to comply, and certainly there are some difficult ones who must be dealt with intensively. Firms providing the …

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