Supportonic Takes Charge
Maintaining and managing an entire team of customer support executives isn’t something a growing business should spend time on. For a growing business, it is more vital to focus on goals for growth while you outsource your customer support department to us. We make sure to take the most effective approach to recruit and train a team for the sole purpose of representing your business to your customers who seek you out for resolution.
Offering Multi-Channel Solutions For
Positive Customer Experience
24/7 Chat Support
Efficient support through online chat for responding to queries or helping them by tracking their respective orders.
Over-The-Phone Customer Support
Comprehensive support over the phone where we help your customers out with their queries and issues regarding the respective products and services.
Intricate and detailed customer support provided through email for customers seeking resolutions using ticketing systems.
Social Media Support
Full-fledged support through social media that includes online chat as well as elements of social media page management.
Interactive and Engaging Customer Support
Supportonic trains its employees to speak up when customers reach out for support. Besides providing excellent customer support services, our staff also try their best to establish a deeper connection with the customers so that the next time they think about your organization a smile comes across their face. Building friendly relationships with customers can help businesses establish a strong brand image.
Energetic and Motivated Staff
Enthusiastic employees make the customers extremely happy and more willing to have a positive notion about the brand they represent. Our employees are managed by well-versed supervisors who routinely motivate the employees to give their best effort. We also enforce programs and practices that keep their spirits up so they can represent you, our clients with a smile on their faces and enthusiasm in their voices.
Contact us now and book your free consultation so we can show you exactly what we have in store for your organization.
Special Training For Your Organization
We provide training to our staff specifically for your products and services accordingly with attention to detail. Emphasis is put on how we interact with customers on a daily basis.
We employ personnel who have been in customer support services for over two years so they know exactly what they are in for from the start of operations.
Properly Formulated Scripts
Our team comes up with the best script for your customers that will get the job done and evoke a positive notion in the minds of even the toughest customers.